Published April 28, 2023
The Impact of Gratitude in Driving Employee Retention
Gratitude is an often-overlooked factor in driving employee job satisfaction. When employees feel appreciated and valued, it can help to create a positive work culture, leading to higher levels of engagement and job satisfaction.
Recent research has shown that gratitude can be especially impactful when it is expressed regularly and genuinely. A study conducted by the University of Pennsylvania found that employees who received regular expressions of gratitude from their supervisors were more engaged, more productive, and more likely to stay with their organization long-term.
Additionally, the study found that gratitude can help to improve relationships between employees and their supervisors. When supervisors express gratitude and appreciation for their employees, it can help to create a sense of trust and loyalty, leading to stronger working relationships and higher levels of job satisfaction.
Another study by the University of Kentucky found that employees who expressed gratitude for their colleagues and co-workers were more likely to feel positive emotions and a sense of community in the workplace. This sense of community can lead to higher levels of engagement and job satisfaction, as employees feel connected to their colleagues and their organization.
Overall, gratitude is a powerful tool for driving employee job satisfaction. And with frontline hourly workers it actually scores higher than a “pay raise” in mitigating employee flight.